The healthcare industry has paved the way for incredible changes with emerging technologies. Amongst other technologies, voice is changing the way people search and access services. The technology is now on its way to transforming the healthcare landscape. In a recent study conducted by Orbita and Voicebot. ai, 7.5% of U.S. consumers have used voice assistants such as Alexa or Google Assistant for healthcare, as of September 2019. With the increasing burden on healthcare ecosystems, digital health space is gaining traction, and voice technology has the potential to majorly disrupt the healthcare sector by transforming the way providers interact with patients and improving patient outcomes.
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