Product Recall in Retail
Empower store managers by automating back-end protocol for inventory management
Often at the receiving end of notifications to take certain products off the shelf within a given period of time, executives in CPG, retail bear the mammoth responsibility of ensuring that their business strictly adheres to government based regulatory compliances. In most cases, these stories lack an automated and standardized process of stock-keeping, which makes product recall manually-intensive and time-consuming. Store managers spend copious amounts of time marking individual items, digitizing the data, and faxing the information back to their head offices. Physically attending to inventory checks creates room for errors. This, coupled with delayed refunds, makes the entire process a loss-making affair.
This case study gives insight into how a top convenience store chain partnered with HARMAN to standardize their back-end processes for inventory management by:
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