Symphony Health, a PRA Health Sciences company, is a leading provider of high-value data, analytics, technology solutions and actionable insights for healthcare and life sciences manufacturers, payers and providers. The company helps clients drive revenue growth and commercial effectiveness, while adapting to the transformation of the healthcare ecosystem, by integrating a broad set of patient, prescriber, payer and clinical data together with primary and secondary health research, analytics and consulting. Symphony delivers a comprehensive perspective on the real dynamics that drive business in the healthcare and life sciences markets. For more information, visit www.symphonyhealth.com


Business Need

  • Client had multiple data centers and legacy technologies.
    Needed optimization of infrastructure utilization
  • Reduction in cost of IT operations 
  • Reduction in infrastructure procurement & deployment cycles times
  • High availability & Disaster Recovery /Recovery Point Objective (RPO)and Recovery Time Objective (RTO)
  • Scalable IT and analytics capability
  • Commercial effectiveness insights for the Pharma industry

 

HARMAN Solution Highlights

HARMAN delivers an end-to-end big data & analytics solution, managed data center transformation & AWS Cloud adoption and supported IT infrastructure management for the client

  • Managed the consolidation and upgradation of legacy data centers
  • Cloud transformation – migrated client’s existing on-premise 200 data warehouses and data marts to the AWS Cloud
  • End-to-end IT managed services, including hosting services
  • 24x7 support for client IT infrastructure with ITIL framework
  • Built big data platform for data integration
  • Developed a big data integration hub
  • Analytics, insights and consulting support for sales, marketing and clinical projects
  • Leveraged AWS public cloud to offer a scalable solution
  • Addressed capacity demands and deployment challenges using the AWS EMR cluster capability
  • Leveraged Cloud formation template (CFR) for faster time-to-market
  • Built a Disaster Recovery solution on AWS to address the Recovery Point Objective (RPO) and Recovery Time Objective (RTO)
Product and Platform Engineering & Analytics & Big Data Services
Access & Perimeter Security SHS PRIVATE/PUBLIC CLOUD AWS EME CLUSTER
IT Infrastructure & Production Support Management on AWS

 

Figure: End-to-end analytics and IT infrastructure management solutions

 

Business Benefits

  • Reduction in data center footprint, maintenance cost and total cost of ownership
  • 40% reduction in overall IT spending
  • 60% improvement in application performance
  • Scalable technology platform built on AWS to meet demand at peak usage hours
  • Improved productivity of IT assets through technology refresh
  • Provided comprehensive insights about the healthcare marketplace using our Big Data solution

 

92% OF RXs Dispensed In
The U.S. & Territories
More than 12,000+ plans tracked
280 Mn active patients
14+ years of
historical data