Symphony Health, a PRA Health Sciences company, is a leading provider of high-value data, analytics, technology solutions, and actionable insights for healthcare and life sciences manufacturers, payers, and providers. The company helps clients drive revenue growth and commercial effectiveness while adapting to the transformation of the healthcare ecosystem, by integrating a broad set of patient, prescriber, payer, and clinical data together with primary and secondary health research, analytics, and consulting. Symphony delivers a comprehensive perspective on the real dynamics that drive business in the healthcare and life sciences markets. For more information, visit www.symphonyhealth.com
 

Business Need

  • Increased need for AWS as a cloud infrastructure option
  • Need for faster deployment of cloud
  • Ease of monitoring and capacity management
  • Need for storage availability for a backup solution
  • Need for exploitation of features like on-demand options such as EMR due to the increasing volume of data to be processed
  • Inability of on-premise infrastructure to meet growing market demand

HARMAN Solution Highlights

HARMAN has been part of the customer journey from inception. We brought in our expertise in cloud infrastructure by developing the following solution components:

  • Building and handover of external penetration lap setup for C6 project
  • Migrating data from Oracle to AWS redshift
  • Implemented key rotation policy for all IAM AWS user account
  • Increased AWS footprint to reduce on-premises data center footprint
  • Migrated backup from on-premise to AWS S3 and glacier using Cloud Boost appliance
  • Expertise in AWS services like VPC, EC2, S3, ALB, EBS, RDS, IAM, Cloud Formation, Redshift, CloudWatch, CloudTrail
  • Improve efficiency in resource utilization through regular inventory/ auditing of EC2 instance and S3 buckets in AWS environment 
  • End-to-end AWS management 
  • Helped client on AWS Design, Deployment and Operations
  • Provided high-level/detailed design solutions and supported functions for AWS
  • Worked with the business side to understand their objectives and account for them in AWS
  • Maintaining a healthy environment by managing and providing AWS performance, including availability, utilization, alerts, and windows systems
  • Worked on server upgradation, patching, and security
  • Maintaining security and auditing of AWS environment and fixing the same
  • Provided technical services and supported areas like VPC, EC2, S3, ALB, EBS, RDS, IAM, Cloud Formation, Redshift, CloudWatch, CloudTrail
  • Performed server maintenance, upgrades, and refresh after conferring with customers, partners by developing, testing, evaluating, and installing  enhancements
  • Responsible for the creation and maintenance of technical documentation to ensure it is updated and current
     

Business Benefits

Ease of multiple account management under one umbrella
Better capacity management especially using AWS S3 and glacier
Faster and easy deployment of new accounts
Increase in reliability and availability of cloud solution and data
Better cost management by using features like RI (Reserve Instance)